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INSURANCE

Safeguarding what matters most.

OUR SERVICES

The right protection for when the unexpected happens

At Tonkin Financial, we know life doesn’t always go to plan. Insurance is about having a safety net in place - so you, your loved ones, and your financial goals can be better protected when the unexpected happens.

Financial protection is personal. Your cover can be designed to reflect your needs, goals, and budget - not a one‑size‑fits‑all checklist.

We’ll work with you to create a personalised insurance strategy that aligns with your life stage, your priorities, and your circumstances. Whether it’s protecting your income, your health, or your family’s future, we’ll help you make confident, informed choices.

Advice you can trust

Insurance can be complex, but it doesn’t have to be. We’ll explain your options in plain language and give you the information you need to make clear, informed choices. Already have cover in place? We can review it with you to ensure it still suits your stage of life and continues to provide the protection you need.

The right cover is designed to protect more than just your finances. It helps safeguard your income, your lifestyle, and the people who rely on you, providing peace of mind if the unexpected occurs. Ready to review your cover? Get in touch with the team at Tonkin Financial about insurance.

Ready to give your insurance a health check?

We can advise on a full range of personal insurance options, designed to help protect you and your family when the unexpected happens. These include:

Life insurance - may provide financial support for your loved ones if you pass away.

Trauma insurance - a lump sum payment if you’re diagnosed with a serious illness or condition.

Income protection - designed to replace part of your income if you’re unable to work due to illness or injury.

Health insurance - helps you access private medical treatment when you need it.

We work with AIA, nib, and Resolution Life, tailoring our advice to your personal situation, goals, and priorities. We’ll explain your options clearly, including why we recommend a particular policy, so you can make decisions with confidence. And if you ever need to make a claim, you won’t be alone, we’ll be here to guide and support you through every step of the process.

FAQS

How we help and FAQs

Why choose Tonkin Financial Services?

At Tonkin Financial, we’re committed to building long-term client relationships and delivering outstanding service. We believe financial advice is an ongoing partnership: it starts with tailored advice that fits your needs and continues with guidance and adjustments as your goals and circumstances evolve.

We specialise in working with medical professionals employed by Health New Zealand - Te Whatu Ora in the Greater Auckland region. With more than 35 years’ experience, we understand the unique financial challenges and opportunities you face. Our advice is designed to support your career, your lifestyle, and your long-term financial plans.

What are the benefits of getting financial advice?

Financial advice provides many benefits, as relevant to the needs of individual clients. But perhaps the common benefit experienced by those who seek financial advice is this: it is an opportunity to take the time to discuss in-depth your financial life and circumstances with an expert; an opportunity to take stock of where you are, what you want to achieve, any challenges, and solutions you are looking for.

Financial advice is not solely about 'product' - i.e. types of investments, types of insurance etc - rather it is about accessing the knowledge of an experienced professional who can apply their expertise to your individual circumstances and aspirations, and make well-informed recommendations for your financial life.

What can I expect from your advice service?

From our initial meeting to ongoing reviews, we always put your goals front and centre.

We start our discovery process with a handy Fact Finder questionnaire. This assists us in gathering the information we need to understand your current ‘financial picture’: where you’re at, what your pain points are, and the goals you have in mind.

With our Scope of Service defined, we arrange an initial meeting with you. This is an opportunity for us to delve deeper into your current circumstances, and start outlining a plan and a timeline appropriate to your goals.

Once you’re happy with our recommendations, we walk you through the implementation phase. This is the point where your financial plan becomes actionable and measurable. Over time, we’ll help you keep on top of progress, by reviewing your situation regularly and monitoring the results.

To get the conversation started, please feel free to email us at info@tonkinfinancial.co.nz or give a call on 09 308 2412. We look forward to assisting you.

Do I really need personal insurance?

That depends on your situation and what you want to protect. Personal insurance is designed to provide financial support if something unexpected affects your health, income, or family. It can give you peace of mind that your loved ones will be looked after, your bills can still be paid, and your lifestyle can be maintained even if life takes a turn.

We’ll help you work out whether cover is right for you, and if so, what type of insurance may best suit your needs.

What types of personal insurance are available?

There are several types of personal insurance, each providing protection in different circumstances. The most common include:

  • Life insurance: Provides a lump sum to your family or dependents if you pass away, helping cover living costs, debts, or future expenses.

  • Trauma insurance: Pays out a lump sum if you are diagnosed with a serious illness or condition, giving you financial flexibility during recovery.

  • Income protection: Replaces part of your income if you are unable to work due to illness or injury, helping you keep up with everyday expenses.

  • Health insurance: Helps cover the cost of private medical treatment, reducing waiting times and giving you access to a wider range of healthcare options.

Some policies are designed to provide a lump sum, while others replace ongoing income or cover medical treatment costs. Because every option has its own features and benefits, we’ll take you through the differences and help you decide which types are most relevant to your situation.

How much insurance cover do I need?

There’s no one-size-fits-all answer. The right level of cover depends on your income, debts, family commitments, lifestyle goals, and how much financial support you would like in place if something unexpected happened. We’ll work with you to calculate an amount that’s realistic, affordable, and provides the protection you’re looking for. That way you can feel confident you’re not under- or over-insured.

Do insurance policies change over time?

Yes. Policies can change, and so can your circumstances. A policy that suited you five years ago may not be the best fit today if your income, debts, or family situation has shifted. That’s why we recommend reviewing your cover regularly to make sure it still works for you. Our role is to check that your insurance remains aligned with your needs and make adjustments if required.

What happens if I need to make a claim?

If the unexpected occurs, you don’t need to face it alone. We’ll be here to guide and support you through the claims process, from helping with paperwork to dealing directly with the insurer on your behalf. Our goal is to make the process as smooth and stress-free as possible, so you can focus on what matters most during a difficult time.

What do you charge for your services?

Depending on the types of service we provide, we might receive a commission fee from the provider, or charge clients an hourly rate.

We usually get a commission fee for our advice on DHB Superannuation, KiwiSaver and insurance. For broader financial planning or advice on lump-sum investment plans, we may either charge clients an hourly rate of $200 +GST per hour or a one-off fee, based on the client’s requirements.

We will discuss the fee rates with you in an open manner during our initial meeting. 

What other services do you provide?

Alongside Personal Insurance advice, we also specialise in Wealth Management, Lump-Sum Investing and Retirement Planning.

Wealth Management: From ensuring you receive the superannuation you are entitled to as a medical professional employed by Health New Zealand - Te Whatu Ora in the Greater Auckland region, to investment strategies and managing risk through the right insurance cover, we can help you create and protect your wealth over the long term. At Tonkin Financial, our advice is tailored to your personal circumstances and goals. Find out more here.

Lump-Sum Investing: If you have a financial windfall available, a lump-sum investment can be a powerful way to accelerate your wealth. At Tonkin Financial, we partner with ANZ’s OneAnswer Portfolio Service to provide access to a wide range of investment options, including New Zealand and international equities, fixed interest, and cash (including foreign currencies). We’ll assist you with your investment decisions and help you build and diversify your portfolio. Find out more here.

Retirement Planning: We view retirement planning as a multi-step process that evolves with you over time. The key is to start early, have a plan in place, and take proactive steps to stay on track. We’ll help you prepare for the lifestyle you want, with strategies to manage income, investments, and future expenses. Find out more here.

A FEW WORDS FROM OUR CLIENTS

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